FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds sometimes too! While we wish could, once an order is placed, we are typically unable to alter or cancel it at that time.
You are welcome to call 1-970-530-3000 or email info@lifeofthepartystore.com for further assistance.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you ASAP.
However, please note that inquiries sent after hours won't receive a reply until the next business day.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship everywhere in the United States! To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
That depends on the shipping service you choose, how heavy/bulky the order is, and where you're located.
We typically ship 90% of our orders same day. Backorders, large orders, or custom orders can take longer.
Standard shipping normally takes 3-5 business days. Priority, Overnight, and Next day shipping is available for most orders (for an additional charge).
Returns and Refunds
How do I return a product?
How do I return a product?
Please review our return policy here
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 30 days from when we receive the item(s).